Terms & Conditions

This agreement sets the 'terms and conditions' on which visitors/clients engage with DigitX Buddy to perform the services as outlined on our website. This is a legally binding agreement between our clients and our company. By connecting with our company, you agree to be lawfully bound by the 'terms and conditions' defined in this agreement. These terms become effective from the date you make your first payment for our digital marketing services.

Please review the details of our 'terms and conditions' below before browsing our official website – https://digitxbuddy.com.

DigitX Buddy offers digital marketing services that include Search Engine Optimization (SEO), Social Media Optimization (SMO), Social Media Marketing (SMM), Pay-Per-Click (PPC), Content Marketing, Online Reputation Management (ORM), and Website design and Development.

We provide our services following the company’s standard policies and procedures. While we strive to meet all obligations related to our services, DigitX Buddy reserves the right to change its policies, rules, and operating procedures at any time at its sole discretion.

The charges for the services availed by clients are payable in full in advance. Clients can choose to make payments to our company through any lawful mode.

While we understand that unforeseen circumstances may arise, due to the nature of our services and the time invested upfront in project planning and execution, we are unable to offer refunds for services rendered.

Here's Why:

• Advance Payment: Our services are initiated based on advance payments, which allows us to allocate resources and begin working on your project immediately.
• Time Investment: Our team dedicates significant time upfront to research, planning, and strategy development tailored to your unique needs.

We are confident in the quality of our work and our commitment to delivering exceptional results. However, to ensure a smooth working relationship, we encourage open communication throughout the project. We will happily discuss any concerns you may have and work collaboratively to achieve your desired outcome.

Here are some alternatives we can offer to provide peace of mind:

• Phased Approach: We can break down your project into smaller phases with corresponding payments, allowing you to see progress before committing to the entire project.
• Revision Policy: We offer a revision policy, ensuring you have the opportunity to provide feedback and request adjustments to meet your satisfaction.

We prioritize building trust and long-term partnerships with our clients. If you have any questions or require further clarification on our payment policy, please don't hesitate to contact us.

DigitX Buddy will not be accountable to any client or entity for any loss of profit or other indirect, incidental damages, regardless of the basis of the claim, even if DigitX Buddy has been advised of the possibility of such damages.

This 'terms and conditions' agreement constitutes the entire understanding and agreement of the parties regarding the subject matter. DigitX Buddy may change these terms at any time at its sole discretion. An email or notification sent to the client's last known email address will be deemed adequate notice of any changes to these 'terms and conditions' agreements.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these 'terms and conditions'.

If you have any questions about these Terms and Conditions, please contact us at:

• Email: support@digitxbuddy.com & info@digitxbuddy.com
• Phone: +91 931 093 3658
• Address: 1st floor, Kochhar plaza, E-518, Block E, Sector-7, Dwarka, near - Ramphal Chowk, New Delhi, Delhi - 110075

From using our services, it is apparent that you have read and agreed to these 'terms and conditions' in full.